Terms Condition
Terms and Conditions (T&C)
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United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
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Visa and Master Card) and which currencies will be accepted for payment
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We will not trade with or provide any services to OFAC and sanctioned countries.
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Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
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Cardholder must retain a copy of transaction records and Merchant policies and rules.
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User is responsible for maintaining the confidentiality of his account.
General Website Content
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Website content reflects the merchant licensed business activity, the website URL must be the one provided in the application, and no other website can be used.
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Website must not contain nor show prohibited products/services
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Website shows the items/ Products/Services description and pricing and the transaction currency.
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Website shows the logo of the accepted cards on the Home page
Delivery Policy – Products
Please keep the proof of delivery receipt signed/confirmed by the registered customer
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Process of shipping the items/goods conditions
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Delivery fees or Free Delivery
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Delivery time to local/ International
or Payment Confirmation – Servicesr
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Must mention the process of how the customer will receive the payment confirmation (ex; by email or SMS or mail) and the time the payment confirmation will reach the customer
Refund Policy
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Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
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Merchant must detail the return, refund, and cancellation policy clearly on the Website to inform Cardholders of their rights and responsibilities
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The wrong product was sent by the merchant.
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The product is defective.
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The product was damaged in shipping.
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The product is tampered.
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If No refund policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.
Cancellation Policy
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Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
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The conditions under which cancellation & replacement will be allowed
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If No Cancellation policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.